50 Kellogg Insight so someone can actually say, “Hey, I’m working in this division. I’m doing all these things at a level two. So here’s what I need to do to get to level three in another division, another group.” We also have SharePoint sides for people to share best practices or post jobs. This helps to cultivate a sense of belonging for the analysts. It also helps them help each other to resolve challenges. INSIGHT: So you would definitely consider it a win if there were data sci - entists working in your division, doing client work, who took their next role over with the investment team? You would love to see more fluidity in terms of a career path in data science throughout the organization? WANG: Well, yeah. I think that’s pretty critical to retain those kinds of talents, right? Because if you don’t help a person to understand how his career path could keep him engaged and growing, I don’t think you’re going to be able to keep this person. It’s also a win–win. We realize that we can help to transform the company culture by playing an active role in bringing in new talent, incubating them here, and looking for the right opportunities to send them to other business divisions. INSIGHT: What was the impetus behind creating this Center for Analytics and Insights three years ago? What about the changing landscape made Vanguard say, hey, we need to rethink how we are serving our customers and clients? WANG: Vanguard has been incredibly successful in terms of serving investors. Our whole purpose is to really put a client in the center—to take a stand for all investors, to treat them fairly and give them the best chance for success. Based on insights from Jing Wang